Shipping Policy

Effective Date: August 24, 2026

Welcome to Erise Motors LLC. This Shipping Policy explains how we process, ship, and deliver orders placed through our website. By placing an order with us, you agree to the terms and conditions described in this policy.

Erise Motors LLC is committed to providing clear shipping information and delivering auto parts to our customers in a safe, reliable, and efficient manner. Because automotive parts can vary significantly in size, weight, value, and shipping requirements, certain orders may be subject to additional handling procedures or carrier requirements.

1. Shipping Locations

Erise Motors LLC currently ships to addresses within the United States only.

We do not currently offer international shipping. Orders with delivery addresses outside the United States may be canceled.

Shipping availability may also be limited for certain remote locations, territories, restricted areas, P.O. Boxes, military addresses, oversized shipments, hazardous materials, or products subject to special transportation requirements.

2. Order Processing Time

Orders are generally processed within 1–2 business days after payment has been successfully received and authorized.

Processing includes activities such as:

• Order verification

• Payment authorization

• Inventory confirmation

• Product inspection

• Order picking and packing

• Address verification

• Preparation of shipping documentation

• Carrier pickup arrangements

Processing time does not include the time the shipment is in transit.

Orders placed on weekends or federal holidays may begin processing on the following business day.

During periods of high order volume, holidays, severe weather, inventory delays, or other unusual circumstances, processing may take longer than the standard estimated timeframe.

3. Shipping and Delivery Time

After your order has been processed and shipped, standard delivery generally takes approximately 3–4 business days.

The estimated total delivery timeframe is therefore generally:

1–2 business days processing + 3–4 business days shipping

Estimated delivery times are not guaranteed unless expressly stated otherwise. Actual delivery dates may vary depending on the delivery location, carrier operations, weather, holidays, transportation disruptions, or other circumstances outside our reasonable control.

4. Standard Shipping Fee

Erise Motors LLC charges a standard shipping fee of:

$50 per order

The applicable shipping charge will be displayed during checkout before you complete your purchase.

Certain oversized, unusually heavy, special-handling, freight, or restricted products may require alternative shipping arrangements. If additional shipping charges apply, we will communicate the applicable options when reasonably possible before shipment.

5. Shipping Partners and Carriers

Depending on the size, weight, destination, and shipping requirements of an order, Erise Motors LLC may use reputable shipping and logistics providers, including:

• USPS

• UPS

• FedEx

• DHL

• Regional delivery carriers

• Freight carriers and logistics providers for oversized or heavy items

The shipping partner used for a particular order may vary. Carrier availability may depend on the destination and the nature of the products being shipped.

Once an order has been transferred to a shipping carrier, the carrier is responsible for transporting the package according to its applicable service terms and operating procedures.

6. Tracking Information

When tracking is available for your shipment, tracking information may be provided after the order has been shipped.

Please allow time for tracking information to become active after a shipping label is created.

Tracking updates are generated by the shipping carrier. Erise Motors LLC cannot guarantee the frequency or timing of carrier tracking scans.

7. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your:

• Street address

• Apartment, suite, or unit number

• City

• State

• ZIP code

• Contact information

Erise Motors LLC is not responsible for delays, failed deliveries, additional charges, or lost packages resulting from incorrect, incomplete, or inaccurate shipping information provided by the customer.

If you need to change your shipping address, contact us as soon as possible. Address changes may not be possible after an order has been processed or transferred to the carrier.

8. Order Verification and Fraud Prevention

For security purposes, some orders may require additional verification before processing or shipment.

Erise Motors LLC may contact a customer to confirm information relating to:

• Billing information

• Shipping information

• Payment authorization

• Identity verification

• Unusual order activity

• High-value orders

An order may be delayed, canceled, or refused if required information cannot be verified or if we reasonably believe that an order involves unauthorized, fraudulent, or unlawful activity.

9. Automotive Parts and Product Compatibility

Customers are responsible for confirming that the products ordered are compatible with their vehicle before completing a purchase.

Where applicable, customers should verify relevant information such as:

• Vehicle make

• Vehicle model

• Model year

• Engine type

• Trim level

• VIN information

• OEM or manufacturer part number

• Product specifications

A shipping carrier is not responsible for determining whether an auto part is compatible with a customer's vehicle.

10. Oversized, Heavy, and Special Shipments

Some automotive products may be unusually large, heavy, fragile, or require special handling.

Examples may include:

• Engines

• Transmissions

• Large body parts

• Wheels

• Heavy suspension components

• Large mechanical assemblies

• Bulk automotive products

Such items may require freight shipping, special packaging, signature confirmation, loading assistance, or other delivery arrangements.

Additional transit times or charges may apply to these shipments.

Customers may be responsible for ensuring that the delivery location can safely receive the shipment.

11. Shipping Restrictions and Applicable Laws

Erise Motors LLC processes and ships orders in accordance with applicable United States laws, regulations, carrier requirements, and transportation rules.

Certain products may be subject to shipping restrictions because of their characteristics, materials, contents, size, weight, or transportation classification.

Where applicable, shipments may be subject to requirements relating to:

• Federal and state transportation regulations

• Hazardous materials transportation rules

• Carrier safety requirements

• Packaging and labeling requirements

• Restricted or prohibited items

• Environmental regulations

• Product-specific shipping restrictions

We reserve the right to cancel, delay, refuse, or modify shipping arrangements when necessary to comply with applicable laws, regulations, carrier requirements, or safety considerations.

12. Hazardous or Regulated Materials

Certain automotive products may contain materials that are subject to special transportation, packaging, labeling, or handling requirements.

Where applicable, such products may require specialized shipping services or may not be eligible for delivery to all locations.

Additional restrictions or delivery times may apply.

Erise Motors LLC reserves the right to use an appropriate carrier and shipping method when a product requires special transportation handling.

13. Delivery Delays

Although we make reasonable efforts to meet estimated processing and delivery timeframes, delays can occur.

Possible causes of delays include:

• Severe weather

• Natural disasters

• Carrier delays

• Transportation disruptions

• Labor disruptions

• High shipping volumes

• Holidays

• Incorrect addresses

• Remote delivery locations

• Government actions

• Safety inspections

• Inventory delays

• Events outside our reasonable control

Estimated delivery dates are estimates only and are not guarantees of delivery by a specific date.

14. Lost, Stolen, or Damaged Packages

If your package appears to be lost, damaged, or has not arrived within a reasonable period after the estimated delivery date, please contact us.

If a package arrives visibly damaged, we recommend documenting the condition of the package and its contents as soon as possible.

Claims involving carrier damage, loss, or delivery issues may require additional information and may be subject to the carrier's investigation and claims procedures.

15. Delivered Packages

A package may be considered delivered when the shipping carrier records it as delivered to the address provided by the customer.

Erise Motors LLC is not responsible for packages that are lost or stolen after the carrier has confirmed delivery, except where otherwise required by applicable law.

If you believe a package was incorrectly marked as delivered, please contact the shipping carrier and Erise Motors LLC promptly so that the matter can be reviewed.

16. Refused or Undeliverable Shipments

If an order is returned because it was refused, unclaimed, undeliverable, or because the customer provided an incorrect address, the customer may be responsible for applicable shipping, return shipping, storage, or handling costs.

Any refund, if applicable, will be handled in accordance with our Return and Refund Policy and applicable law.

17. Right to Cancel or Refuse Shipment

Erise Motors LLC reserves the right to cancel, refuse, delay, or hold an order when reasonably necessary, including when:

• Payment cannot be authorized

• Product availability changes

• Shipping information cannot be verified

• The order appears fraudulent

• Shipment would violate applicable laws or regulations

• A product cannot be safely shipped to the selected location

• A carrier is unable to service the delivery address

• An obvious pricing or technical error has occurred

Where appropriate, affected customers will be notified using the contact information provided with the order.

18. Changes to This Shipping Policy

Erise Motors LLC may update this Shipping Policy from time to time to reflect changes in our business practices, shipping methods, carrier arrangements, legal requirements, or website operations.

The updated version will be posted on our website with a revised effective date.

19. Contact Us

If you have questions about shipping, delivery, tracking, or an order, please contact us:

Erise Motors LLC

Address: 2269 East Commercial Street, Meridian, ID 83642
Email: info@erisemotors.com
Phone: +1 (208) 524-8181